Privacy Policy
Last updated: June 2026
Introduction
Amethyst Moor Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website amethyst-moor.com and use our services.
Please read this policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out contact forms or enquiry forms
- Request a consultation or quotation
- Subscribe to our newsletter
- Communicate with us via email or other channels
This information may include:
- Name
- Email address
- Property address (for project consultations)
- Service requirements and project details
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website address
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested services
- To schedule consultations and site visits
- To prepare and send quotations and proposals
- To communicate about ongoing projects
- To improve our website and services
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you voluntarily submit information through our forms
- Contractual necessity: When processing is necessary to fulfil a contract with you
- Legitimate interests: For improving our services and website functionality
- Legal obligation: When required by applicable laws
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in our business operations
- When required by law or legal process
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or acquisition
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. Project-related information may be retained for up to seven years for warranty and legal compliance purposes.
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent
To exercise these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Amethyst Moor Ltd
14 Westbury Court
Bristol BS8 4JT
United Kingdom
Email: [email protected]